Privacy Policy
Last Updated: 01-10-2026
At SHINEWEAR VENTURES PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit or use our website.
We operate in the family clothing and apparel segment, offering clothing and fashion products for customers and families. This policy applies to all visitors, customers, and users of our website.
Overview
When you visit our website, browse clothing collections, create an account, place an order, make a payment, or contact our customer support team, we may collect certain personal information to provide our services and improve your shopping experience.
We are committed to handling your personal information responsibly and transparently.
We do not sell or rent your personal information to third parties.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our website, including:
Full name
Email address
Mobile number
Billing address
Shipping address
Account login information
Order and purchase history
Information provided through contact forms or customer support inquiries
Order & Payment Details
When you purchase clothing, apparel, or other products through our website, we collect the information necessary to process and fulfill your order.
This may include:
Products purchased
Order details and transaction history
Billing and delivery information
Payment confirmation details
Return, exchange, and refund requests
Payments may be processed through third-party payment gateways or payment service providers.
We do not directly store your complete credit card details, debit card details, UPI PIN, CVV, or banking credentials.
Payment providers process payment information according to their own privacy policies and security standards.
Technical & Usage Data
When you access our website, certain technical information may be collected automatically, including:
IP address
Device type
Browser type
Operating system
Pages visited
Date and time of website visits
Referring website or source
Website interactions and browsing behavior
Cookie and similar technology information
We use this information to maintain website security, analyze performance, and improve our website and shopping experience.
How We Use Your Information
We may use your personal information for the following purposes:
To create and manage customer accounts.
To process and confirm clothing and apparel orders.
To arrange product packaging, shipping, and delivery.
To process payments, refunds, returns, and exchanges.
To provide customer support and respond to inquiries.
To send order confirmations and delivery updates.
To communicate important service-related information.
To improve our website, products, and services.
To understand customer preferences and shopping behavior.
To provide a better and more personalized shopping experience.
To detect and prevent fraudulent activities and unauthorized transactions.
To maintain website and account security.
To maintain business and transaction records.
To comply with applicable legal and regulatory obligations.
To send promotional communications where permitted by law or with your consent.
Sharing of Information
We may share your personal information with trusted third-party service providers where reasonably necessary to operate our business and provide our services.
This may include:
Payment gateways and payment processors.
Banks and financial institutions where required for transactions.
Shipping, courier, and logistics partners.
Website hosting and technology providers.
Analytics and website performance providers.
Customer communication and support service providers.
Professional advisers where necessary.
Government, regulatory, judicial, or law enforcement authorities where required by applicable law.
We only share information where reasonably necessary for the relevant business or legal purpose.
We do not sell or rent your personal information to third parties.
Data Security
At SHINEWEAR VENTURES PRIVATE LIMITED, we take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include secure servers, access controls, SSL/TLS protection, encryption technologies, and other appropriate security practices.
However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Your Privacy Choices
Subject to applicable laws, you may have the ability to:
Access personal information associated with your account.
Update or correct inaccurate information.
Request deletion of eligible personal information.
Unsubscribe from promotional or marketing communications.
Disable or manage cookies through your browser.
Withdraw consent where processing is based on consent.
Raise questions or complaints regarding the handling of your personal information.
To submit a privacy-related request, please contact us:
Email: info@shinewearfashion.com
Phone: +91 9856985698
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
These technologies may be used to:
Enable essential website functionality.
Remember customer preferences.
Maintain shopping cart and session information.
Improve website performance.
Analyze website traffic and user behavior.
Understand how visitors interact with our website.
Personalize website content and product recommendations.
Support advertising and marketing activities where applicable.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
Third-Party Services
We may use trusted third-party providers for services such as payment processing, website hosting, analytics, customer communication, and product shipping.
These third parties may process your information according to their respective privacy policies and applicable legal requirements.
We do not control the independent privacy practices of these service providers. We encourage you to review their privacy policies where appropriate.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
Processing and fulfilling customer orders.
Maintaining purchase and transaction records.
Providing customer support.
Handling returns, exchanges, refunds, and complaints.
Preventing fraud and unauthorized activities.
Meeting accounting, tax, regulatory, and legal obligations.
When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal and regulatory requirements.
Data Protection and Consent
By accessing or using our website, creating an account, placing an order, subscribing to communications, or otherwise providing personal information, you acknowledge the processing of your personal information as described in this Privacy Policy.
Where consent is required under applicable law, we will seek appropriate consent before carrying out the relevant processing activity.
You may withdraw your consent at any time where processing is based on consent by contacting us at:
Email: info@shinewearfashion.com
Withdrawal of consent will not affect processing that was lawful before the withdrawal. Certain services or website features may become unavailable if the information is necessary to provide them.
Your Rights
Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules and regulations, you may have rights relating to your personal data, including the right to:
Request information about the processing of your personal data.
Request correction of inaccurate or incomplete personal information.
Request updating of your personal information.
Request erasure of personal data where legally permissible.
Withdraw consent where processing is based on consent.
Raise grievances regarding the processing of your personal information.
Exercise other rights available under applicable data protection laws.
Certain information may need to be retained where required for legal, tax, accounting, fraud prevention, contractual, or regulatory purposes.
To exercise your applicable rights, please contact us using the contact details provided below.
Third-Party Links
Our website may contain links to third-party websites, applications, or services.
We do not control and are not responsible for the privacy practices, security, availability, or content of third-party websites or services.
We encourage users to review the privacy policies of third-party websites before providing personal information.
Children’s Privacy
Our website and services are primarily intended for individuals who are legally capable of entering into transactions under applicable law.
Although we offer family clothing and apparel products, our website is not intended to knowingly collect personal information directly from children in violation of applicable law.
If we become aware that personal information relating to a child has been collected or processed without appropriate authorization or consent where required, we will take reasonable steps to address the matter in accordance with applicable law.
International Data Transfers
Some of our technology, payment, analytics, hosting, communication, or other service providers may process information using systems or infrastructure located outside India.
Where personal information is transferred or processed outside India, we take reasonable steps, where applicable, to ensure that such processing is carried out in accordance with applicable legal requirements and appropriate safeguards.
Legal Compliance
We process personal information in accordance with applicable Indian laws and regulations relating to privacy, data protection, information technology, e-commerce, and consumer protection, as applicable to our business operations.
These may include:
Information Technology Act, 2000.
Applicable rules and regulations issued under the Information Technology Act, 2000.
Digital Personal Data Protection Act, 2023 and applicable rules.
Other applicable Indian laws and regulations.
We aim to process personal information lawfully, fairly, securely, and transparently.
Grievance & Privacy Contact
For questions, concerns, complaints, or requests regarding this Privacy Policy or the processing of your personal information, you may contact us using the following details:
Company Name: SHINEWEAR VENTURES PRIVATE LIMITED
Officer Name: Dinesh Kumar
Registered / Business Address:
UG-9, Plot No-11, Kirti Shikhar,
District Centre, Janakpuri,
New Delhi, West Delhi, Delhi – 110058, India.
Email: grievance@shinewearfashion.com
Phone: +91 9856985698
We will make reasonable efforts to acknowledge and address privacy-related grievances within the timeframe required under applicable law.
Updates to This Privacy Policy
We may modify or update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, services, technology, or applicable legal requirements.
When this Privacy Policy is updated, the revised version will be published on this page and the Last Updated date will be changed accordingly.
We encourage customers and website visitors to review this Privacy Policy periodically to stay informed about how we protect their personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
SHINEWEAR VENTURES PRIVATE LIMITED
UG-9, Plot No-11, Kirti Shikhar,
District Centre, Janakpuri,
New Delhi, West Delhi, Delhi – 110058, India.
Email: info@shinewearfashion.com
Phone: +91 9856985698
Thank you for trusting SHINEWEAR VENTURES PRIVATE LIMITED. We value your privacy and are committed to providing a safe and secure online shopping experience for you and your family.
