Terms & Conditions
Last Updated: 01-10-2026
Welcome to SHINEWEAR VENTURES PRIVATE LIMITED. By accessing, browsing, or using our website, including purchasing clothing and apparel products through our website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms & Conditions, please do not use our website or services.
Overview
These Terms & Conditions govern your use of our website and purchases made through it.
We offer family clothing and apparel products designed to meet the clothing needs of our customers.
We may update, modify, or replace these Terms & Conditions from time to time. Changes will become effective when the revised Terms are published on this website, unless otherwise required by applicable law.
Your continued use of the website following any changes constitutes acceptance of the revised Terms.
Eligibility
By using this website, you represent that you are legally capable of entering into a binding agreement under applicable Indian law.
If you are using the website on behalf of another person, company, or organization, you represent that you have the authority to bind that person or entity to these Terms.
You agree to provide accurate, current, and complete information while using our website and services.
Products & Pricing
We make reasonable efforts to ensure that product descriptions, clothing images, sizes, colors, specifications, availability, and prices displayed on our website are accurate.
However:
All clothing and apparel products are subject to availability.
Prices are generally displayed in Indian Rupees (INR), unless otherwise stated.
Prices, offers, discounts, and product information may change without prior notice.
Product colors and appearance may vary slightly depending on photography, lighting, screen settings, display resolution, manufacturing variations, or other factors.
Size measurements may have minor variations depending on the product and manufacturing process.
We do not guarantee that all website descriptions or other content will always be completely error-free.
If a product is incorrectly priced or contains an incorrect description or other material error, we reserve the right to correct the information and, where legally permissible, cancel or modify the affected order.
If payment has already been collected for an order that we subsequently cancel, the applicable amount will be refunded according to our Refund & Return Policy.
Orders & Payments
When placing an order through our website, you agree that:
All information provided by you is accurate and complete.
You are authorized to use the selected payment method.
Payment must be made through payment methods or payment gateways supported by our website.
Submission of an order does not necessarily constitute our final acceptance of that order.
We reserve the right, subject to applicable law, to accept, reject, or cancel an order.
Orders may be cancelled for reasons including:
Product unavailability.
Incorrect pricing or product information.
Payment failure.
Incomplete or incorrect customer information.
Suspected fraudulent or unauthorized transactions.
Delivery restrictions.
Technical errors.
Other circumstances where cancellation is reasonably necessary.
If an eligible prepaid order is cancelled by us, the applicable refund will be processed according to our Refund & Return Policy and the policies of the relevant payment provider.
Shipping & Delivery
We aim to process and deliver orders within the estimated timelines communicated on our website or during checkout.
However:
Delivery timelines are estimates and may vary depending on the destination.
Shipping charges may apply depending on the order, location, delivery method, or applicable promotion.
Delivery may be affected by courier delays, weather conditions, public holidays, government restrictions, transportation disruptions, or other circumstances beyond our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
Ownership and risk associated with products will transfer in accordance with applicable law and the relevant delivery arrangements.
Please refer to our Shipping Policy for additional information regarding shipping and delivery.
Returns, Exchanges & Refunds
Returns, exchanges, cancellations, and refunds are handled according to our applicable Refund & Return Policy.
Depending on the applicable policy and product, return conditions may include:
Products must be unused and unwashed.
Products must be returned in their original condition.
Original tags, labels, and packaging must be intact where applicable.
A return request must be made within the applicable return period.
Certain customized, personalized, or non-returnable products may not be eligible for return or exchange.
Approved refunds will generally be processed to the original payment method or through another legally permitted method.
Our standard refund processing turnaround time is 3–5 business days after return or refund approval. The time taken for the amount to reflect in your account may vary depending on your bank or payment service provider.
Please review our Refund & Return Policy for complete information.
Intellectual Property
Unless otherwise stated, all content available on our website, including but not limited to:
Company logos.
Brand names.
Clothing product photographs.
Product images.
Graphics.
Text and written content.
Website design.
Layout and icons.
Videos.
Product descriptions.
Software and other website content.
is owned by, licensed to, or lawfully used by SHINEWEAR VENTURES PRIVATE LIMITED.
You may not copy, reproduce, republish, distribute, modify, transmit, display, commercially exploit, or otherwise use our intellectual property without prior written permission, except where permitted by applicable law.
User Responsibilities
By using our website, you agree not to:
Use the website for unlawful, fraudulent, or unauthorized purposes.
Provide false, misleading, or fraudulent information.
Attempt unauthorized access to accounts, servers, systems, databases, or networks.
Interfere with the website’s security, operation, or performance.
Upload, distribute, or transmit malicious code, viruses, malware, or other harmful material.
Use automated tools, bots, crawlers, scraping technologies, or similar methods without our authorization.
Attempt to collect personal information about other users without authorization.
Infringe our intellectual property rights or those of another person.
Engage in activities that may damage our website, business, customers, or service providers.
Account Security
If our website allows customer accounts, you are responsible for maintaining the confidentiality of your account credentials.
You should notify us promptly if you suspect unauthorized access to or use of your account.
We are not responsible for losses resulting from your failure to protect your account credentials, except where liability cannot legally be excluded.
Third-Party Links & Services
Our website may contain links to or integrations with third-party websites and services, including payment providers, shipping providers, social media platforms, or other external services.
These third-party services operate independently from us.
We are not responsible for their content, availability, privacy practices, security, or terms and conditions.
Your use of third-party websites or services may be governed by the respective third party’s own terms and policies.
Limitation of Liability
To the maximum extent permitted by applicable law, SHINEWEAR VENTURES PRIVATE LIMITED shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.
This may include losses resulting from:
Website interruptions or downtime.
Technical errors.
Unauthorized third-party activity.
Third-party service failures.
Delivery delays outside our reasonable control.
Loss of data.
Loss of revenue, profits, or business opportunities.
We do not guarantee that our website will always operate without interruption, delay, security vulnerabilities, or technical errors.
Where permitted by applicable law, our aggregate liability relating to a particular transaction shall generally not exceed the amount paid by the customer for the relevant product or service giving rise to the claim.
Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded or limited under applicable Indian law, including applicable consumer protection laws.
Indemnity
To the extent permitted by applicable law, you agree to indemnify and hold harmless SHINEWEAR VENTURES PRIVATE LIMITED, its directors, officers, employees, representatives, affiliates, agents, and service providers against claims, liabilities, damages, losses, costs, or expenses resulting from:
Your misuse of the website.
Your violation of these Terms.
Your violation of applicable laws or regulations.
Your infringement of third-party rights.
Fraudulent or unauthorized activities carried out through your account.
Force Majeure
To the extent permitted by applicable law, we will not be responsible for delays or failures caused by circumstances reasonably beyond our control.
Such circumstances may include:
Natural disasters.
Floods, fires, or severe weather.
Government actions or restrictions.
Strikes or labor disputes.
Pandemics or public health emergencies.
Internet or telecommunications failures.
Power outages.
Transportation or logistics disruptions.
War, civil disturbance, or similar events.
Failure or interruption of third-party services.
Other events reasonably beyond our control.
Suspension & Termination
We may restrict, suspend, or terminate access to our website or services where reasonably necessary, including where:
These Terms are violated.
Fraudulent or suspicious activity is detected.
Unauthorized access or security threats are identified.
The website or our services are being misused.
Required by applicable law, court order, or government authority.
Activities may harm our website, business, customers, or other users.
Termination of website access does not affect obligations or liabilities that arose before termination.
Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, process, store, and protect personal information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Subject to applicable consumer protection laws and other mandatory legal requirements, disputes arising in connection with these Terms, our website, or our services shall be subject to the jurisdiction of the competent courts in New Delhi, Delhi, India.
Nothing in this section is intended to restrict any statutory rights or remedies available to consumers under applicable Indian law.
Severability
If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable by a competent authority, the remaining provisions will continue to remain valid and enforceable to the extent permitted by law.
Updates to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our business, website, products, services, policies, or applicable legal requirements.
Any updated Terms will be published on this page along with a revised Last Updated date.
We encourage you to review these Terms periodically.
Contact Us
If you have questions, concerns, or complaints regarding these Terms & Conditions, please contact us:
SHINEWEAR VENTURES PRIVATE LIMITED
UG-9, Plot No-11, Kirti Shikhar,
District Centre, Janakpuri,
New Delhi, West Delhi, Delhi – 110058, India.
Email: info@shinewearfashion.com
Phone: +91 9856985698
Thank you for choosing SHINEWEAR VENTURES PRIVATE LIMITED. We appreciate your trust and look forward to providing you and your family with a convenient and enjoyable clothing shopping experience.
